Frequently asked questions
1. What’s included in our rental order? Your rental includes use of your marquee lights for up to 12 hours. We setup and breakdown our lights within the agreed upon contracted schedule.
2. How tall are the marquee lights? All of our lights are huge! They’re 4 feet tall and about 2-3 feet wide.
3. Do you offer a customer pickup option? No. Our marquee lights are huge and made out of heavy quality metal that could potentially be a safety hazard when lifting and transporting. That also adds to the chances of potential damages.
4. Do you have delivery fees? Yes, based on your venue location
5. How much of a deposit/reservation fee do you require? We require a payment of $100 (non-refundable). The remaining balance is due 1 week prior to the event date.
6. Do the marquee lights require access to a special type of outlet/voltage? No, the marquee lights require access to a standard 3 prong outlet.
7. Are the bulbs hot to touch? No, the bulbs are all LED so they are cool to touch and have a low power consumption.
8. Do you have Insurance? Yes. We hold a $1,000,000 Insurance Liability Policy.
9. Can the lights be used outdoors? Yes, all situations will be reviewed for approval. We require the client to have a backup indoor area if the original outdoor area is not approved or if weather does not permit.